Delivering Happiness – Book out this week
This week Tony Hsieh’s story hits the proverbial shelves in the form of his new book “Delivering Happiness”. I’ve been fascinated by Tony Hsieh and the business approach taken by Zappos for some time, and so I signed up to the Delivering Happiness blogger program to get my hands on a prerelease copy of the book
The book itself covers some great ground and describes in detail where Tony came from and how entrepreneurial he was in his youth. I loved and identified the stories about how he tried to start businesses to make money as a kid and was blown away by the realization that the last fourteen years of his working life have pert much amounted to yields of capital generated to the order of a hundred million dollars a year. Wish I could say the same!
The book describes some great details about why customer care is important and talks broadly about the philosophies that made Zappos into the company they are and made them such an appeal acquisition for Amazon
The team that backed the book are on Twitter at @dhbook and there is a supporting site at http://www.deliveringhappinessbook.com
The book is on amazon at http://www.amazon.com/deliveringhappiness
I also have an extra copy of the book, available to someone in Australia. Leave a comment saying why you want it and I’ll pick someone to send it to.
June 12th, 2010 at 3:49 am
Mark,
I want one!
Why I want it? well, since the ‘mycareer melb office’ era, I haven’t been working in any organisation where I can truly admit “I love my job and my colleagues and can’t wait to meet all of them in the morning!”. So, rather than job hopping and keep moving from one job to another job, I have decided to change my current workplace environment.
I introduce heaps of team building time, bring the whole team back to basic (their passion for programming & IT), and try my best to bring “joy” to the people I work with. Hopefully that book will help me to pursuit more…happiness at work..
so is this enuf? or shall i wrote more…:D
August 18th, 2010 at 7:51 pm
Tony Hsieh seems like an introvert, somebody whose mind is constantly processing multiple ideas and figuring out innovative solutions that would further the Zappos empire. And yet, at the end of it all, this man weighs his achievements on 2 parameters – values and culture. I like the way his leadership style is analysed here – http://www.brandpilgrim.com/2010/08/valuation-of-values.html